If for some reason, the recording cannot be found on the path listed within the Zoom desktop client, you may confirm the local recording file location by following these steps: Note: If the path listed is not physically located on your device where you perform the local recording at (for example your network drive), it will cause quality issues with your recording. The path listed within the Store my recordings at field is where your local recordings are saved. To check where that folder is created, please follow the steps: When you locally record a meeting or webinar and that session is ended, Zoom creates a folder on your device based on the location configured in your Zoom desktop client.

Select the meeting topic with the local recording.Ĭonfirm a local recording file/s location.

You must follow the steps below to manually convert the files: How to troubleshoot a failure to convert a local recordingįor versions 4.6.10 or higher, you can't convert local recording files by double-clicking the Zoom files.

If you change the name of the double_click_to_convert.zoom file(s) while the recorded meeting is converting, it may corrupt the file and not convert correctly.

If you close your laptop or turn off your computer while the recording is converting, it will stop the conversion process.

Abnormal errors such as internal errors (bad data stream), invalid commands, or logic issues.

Change the recording location in your Zoom client and make sure it is a valid path string/folder.

Invalid working path/folder (sometimes, an invalid network connection may appear with this warning too).

Check your disk space and try and free up some space if it is low.You may have low disk space on your computer at that time.Confirm local recording file/s location.How to troubleshoot failure to convert a local recording.In addition to the steps below, confirm that you are running the latest version of the Zoom desktop client. This article lists common local recording conversion issues and troubleshooting suggestions. After you end a Zoom meeting, your locally recorded meeting will convert.

Zoom conference call fails